Terms & Conditions

Products, Pricing & Copyright

We take every care to ensure that product descriptions are accurate at the time of uploading products to the website. We reserve the right to withdraw any product from the website without any prior notification.

Our products are priced in Euro. When paying by credit card this is the amount which will be deducted from your debit or credit card. When purchasing products with sterling or other currencies, debit or credit cards, the exchange rates will be set by the cardholder’s bank. These rates fluctuate on a daily basis, for further information, the cardholder should contact their bank as exchange rates are not applied by Kooley Design.

All publications showcased on the website are original illustrations, stories and content compiled by and self published by Margarita Kilcooley of Kooley Design. All rights reserved. The story books, activity workbooks, colouring books and greeting cards or any portion thereof may not be reproduced or used in any manner whatsoever without the express written permission of the publisher.

Ordering Goods

When an order is placed on our website, you will receive a confirmation email confirming we have received your order and it is being processed. You will receive a second email from us acknowledging your order has been dispatched.

All products are subject to availability. Our display of products on our website is an invitation and not an offer to sell those goods to you. An offer is made when you place the order for your products.

If products that you order are out of stock, subject to a delay or the price is higher than that shown on your order, we will try to contact you at the email address or phone number you provided when placing your order. If we cannot contact you or receive no response to our email, we will continue to process any remaining products on your order. We will not supply a replacement product without your authorisation. If you would like to cancel your order please see returns section of our policy.